2.1. Scope: The Company provides coaching and education in the areas of Neuro-Linguistic Programming (NLP), business strategy, and financial mindset ("Services").
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2.2. No Professional Advice: The Client acknowledges that the Company is an educator and coach, not a financial advisor, accountant, or legal professional.
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2.3. Not Financial Advice: The information, advice, and strategies provided do not constitute financial, investment, legal, or tax advice. The Company does not function as a licensed financial planner. All financial decisions are the sole responsibility of the Client.
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2.4. Not Medical or Psychological Therapy: The Services provided, including but not limited to Neuro-Linguistic Programming (NLP) and mindset coaching, are strictly for educational and professional development purposes. The Company does not provide medical, psychological, or psychiatric advice, and the Services are not a substitute for professional mental health care or therapy.

3.1. No Guarantees: The Company makes no guarantees, representations, or warranties regarding specific results, future earnings, business growth, or revenue.
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3.2. Client Effort: The Client accepts that any results achieved are dependent entirely on their own effort, business acumen, and implementation. The Company facilitates the process, but the Client is responsible for the outcome.

4.1. Payment Terms: Fees must be paid in full prior to the commencement of Services, unless a payment plan (installments) has been agreed upon in writing.
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4.2. Installments: If the Client is on a payment plan, payments must be made strictly on the agreed dates.
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4.3. Suspension for Non-Payment: If an installment is missed or late, the Company reserves the right to immediately suspend all Services. This suspension applies even if the partial payments already made would theoretically cover the current sessions. Services will only resume once the account is brought up to date.

5.1. No Refunds: All sales are final. The Company enforces a strict no-refund policy on all fees paid, unless otherwise agreed explicitly in writing by a director of the Company.
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5.2. Session Cancellation/Rescheduling:

5.3. Expiration of Services ("Ghosting" Policy): To ensure momentum and commitment, all coaching packages have an expiry date. If the Client fails to book a session or communicate with the Company for a period of 3 months, any remaining sessions or deliverables are forfeited and expire without refund.

6.1. Ownership: All materials, frameworks, videos, worksheets, and proprietary methodologies provided by the Company remain the sole intellectual property of CavTech Limited.

6.2. License: The Client is granted a limited, non-exclusive, non-transferable license to use these materials for personal use only.

6.3. Restrictions: The Client may not resell, distribute, share with third parties/teams, or repurpose the Company’s IP for their own commercial use without express written permission.

7.1. Client Recordings: The Client is permitted to record sessions for personal review and study purposes.
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7.2. Company Recordings: The Company reserves the right to record sessions for internal note-taking, training, and continuous improvement purposes. If the Client does not wish for a session to be recorded by the Company, they may request this at the start of the session.
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7.3. Confidentiality: Both parties agree to keep all sensitive business and personal information shared during sessions confidential, except where disclosure is required by law.

8.1. Opt-Out Policy: By participating in the Services, the Client grants the Company permission to use the Client’s name, company name, and feedback (testimonials) for marketing purposes.

8.2. Revocation: If the Client wishes to remain anonymous or does not want their details used in marketing, they must notify the Company in writing (email is sufficient), and the Company will respect this request.

9.1. Conduct: The Company is committed to a professional and respectful environment. We have zero tolerance for abusive, harassing, or threatening behavior towards our team.
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9.2. Termination for Breach: The Company reserves the right to immediately terminate this Agreement and all Services, without refund, if the Client breaches confidentiality, violates IP rights, or engages in abusive behavior.
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9.3. Non-Disparagement: In the event of a dispute, both the Client and the Company agree to refrain from engaging in any conduct or communications, public or private, designed to disparage the other party, their brand, programs, or team members.

10.1. To the fullest extent permitted by law, CavTech Limited shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or business) arising out of the Services.
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10.2. Liability Cap: The Company’s total liability to the Client for any claim arising out of this Agreement shall strictly not exceed the total amount of fees actually paid by the Client to the Company under this Agreement.

11.1. This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
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11.2. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

The Company shall not be deemed in breach of this Agreement if unable to complete the Services or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, death, illness, or incapacity of the Company’s principal coaches, or any local, state, federal, national, or international law, governmental order or regulation, or any other event beyond the Company’s control.

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.